We will protect any personal information collected as set out in the Australian Privacy Principles in the Privacy Act, and will abide by any other applicable legislation. ‘Personal information’ is as defined by the Privacy Act.
Contact Us at any time to see the information that we hold about you.
Personal Information we may collect
Information that can be used to personally identify you, is collected as you provide it to us. We will collect your information which may include your Name, Address, Phone, Email, Payment Details as part of our service provision.
Note: By providing your personal information to us you agree to the terms and conditions of this Policy.
Personal information you should not supply
We request that any personal information you would deem sensitive would NOT be provided. Please contact us directly if you are in doubt about providing sensitive information.
If this information is disclosed to us you are providing consent for us to process this information in accordance with this Policy.
Use of your personal information
We collect personal information for the purpose of communicating with you about our service provision, and sending ongoing information and promotional material about opportunities, services and products in which we believe you may be interested. We collect and use your information to provide you with our goods and services and to promote and improve our goods and services. Additional information may be collected as part of the domain name registration process described below.
We will take all reasonable steps to ensure that personal information is held securely to prevent unauthorised use or disclosure. We may disclose your personal information to authorities if required by law. None of it is displayed in a public place. No personal information will be passed on to any third parties outsdide of those required to proivide the subscribed services.
Cookies and Website Data
Our website uses ‘cookies’ which are a record kept on your computer when you access the website. These records enable the website to recognise you on your return.
Our data analytics may log your IP address to gather statistics, analyse traffic, trends and gather information related to your activity on our website. This information is anonymised and therefore will not identify you personally.
Cookies and website data are collected to assist us in measuring website traffic and data patterns that can be used to improve our service provision.
Note: If you wish to disable cookies, you can alter your browser settings so that your computer will not accept them.
Registering a Domain Name
If you register a domain name we will pass on some personal information to the registrar. This information will be clearly identified and your permission sought before going ahead. Once your domain is registered some information is made publicly available. For example the following information is on record for potent.com.au.
% Whois information about .com.au, .net.au, .org.au, .asn.au and .id.au is now held at whois.ausregistry.net.au [Querying whois.ausregistry.net.au] [whois.ausregistry.net.au] Domain Name: mcwebs.com.au Last Modified: 11-May-2004 00:16:58 UTC Registrar ID: R00015-AR Registrar Name: NetRegistry Status: OK Registrant: Managed Content Webs Registrant ID: VIC BN B1743665X Registrant ROID: C1634867-AR Registrant Contact Name: Lindsay Stewart Registrant Email: firstname.lastname@example.org Tech ID: C0573762-AR Tech Name: Dominic Main Tech Email: email@example.com Name Server: ns1.mcwebs.com.au Name Server IP: 18.104.22.168 Name Server: ns2.mcwebs.com.au Name Server IP: 22.214.171.124 Name Server: ns3.noc11.net Name Server: ns4.noc11.net
Questions, Updates and Complaints Resolution
If you have any questions relating to this Policy, your personal information or would like to update the personal information we hold about you, please contact us directly.
We are committed to holding your personal information per this Policy. If you have a complaint related to the handling of your personal information it will be handled with seriousness deserved. All complaints are requested to be provided in writing and will be responded to within 30 days.
Note: If you are not satisfied with our response, you may then refer your complaint to the Office of the Australian Information Commissioner for review.
See our Contact Us page for contact details.